CASE STUDY
Ultrapak and 3DLogistiX: Supporting Operational Growth Through Integration
COMPANY
Ultrapak
INDUSTRY
Packaging and
Manufacturing
LOCATION
Dandenong South, Victoria, Australia
COMPANY SIZE
51 - 200
Based in Dandenong South, Ultrapak is a leading packaging and contract packing specialist delivering end-to-end solutions across the beauty, personal care, food and beverage, and FMCG sectors.
The company has built a strong reputation for reliability, quality, and its ability to meet the rigorous standards of major Australian retailers and consumer brands.
THE BUSINESS OBJECTIVES
Supporting Continued Growth
As Ultrapak continued to grow, leadership identified an opportunity to further strengthen operational integration and standardization across its logistics and compliance workflows. The focus was on enhancing labelling processes to support increasing operational complexity, evolving customer requirements, and ongoing alignment with GS1 standards.
Having successfully supported the business through sustained growth, existing processes were refined to support greater consistency, scalability, and operational efficiency.
Strategic Objectives
Enhance Operational Integration:
Strengthen connectivity between ERP order management and labelling workflows.
Standardise Compliance Frameworks:
Establish a scalable, GS1-aligned approach to labelling and customer compliance requirements.
Enable Scalable Operations:
Improve process coordination and workflow efficiency to support continued business growth.
“As operational requirements evolved, we identified an opportunity to further standardise our labelling and compliance processes to support consistency, efficiency, and future growth.”
— Mark Moresby, Operations Manager, Ultrapak
THE SOLUTION
The 3DLogistiX Solution
Ultrapak partnered with 3DLogistiX to deliver a phased implementation program, initially focused on enhancing labelling and compliance workflows. The solution was designed to integrate directly with Ultrapak’s existing NetSuite ERP environment, supporting more streamlined information flow across operations.
Key Implementation Features
Integrated NetSuite Connectivity:
Enabled consistent data flow between ERP and operational labelling processes.
Standardised Label Management:
Introduced a centralised, GS1-aligned framework for label generation across customers and product lines.
Automated Validation Controls
Embedded verification checks within the workflow to support consistency and compliance standards.
"Ultrapak had a clear understanding of the operational outcomes they wanted to achieve. Focusing initially on labelling and compliance provided a practical first step, while also establishing a strong platform for future operational enhancements."
— Sebastien Bouthillette, Managing Director, 3DLogistiX
THE RESULT
Enhancing
Operational Capability
The implementation delivered measurable improvements across Ultrapak’s operational workflows, supporting greater consistency, efficiency, and scalability across the business.
Enhanced Team Capacity:
Streamlined workflows enabled the team to focus more effectively on operational and customer priorities
GS1-Aligned Compliance:
Strengthened alignment with major retailer and industry labelling standards.
Improved Workflow Accuracy:
Reduced duplicate data handling and enhanced process consistency across operations.
WHAT'S NEXT?
Supporting Future
Operational Growth
The implementation establishes a strong foundation for Ultrapak’s ongoing operational development. Following the successful rollout of the labelling solution, the business is now exploring additional capabilities within the 3DLogistiX platform, including Light Manufacturing and Warehouse Management System (WMS) functionality.
These future initiatives are intended to support continued operational visibility, workflow coordination, and scalability as Ultrapak continues to grow within the Australian packaging and contract manufacturing sector.
"Gaining back additional operational capacity each week has been a significant benefit for the team. It allows us to maintain focus on customer outcomes and supporting the continued growth of the business."
— Chris Brant, Director, Ultrapak
