Privacy Policy

Effective Date: March 30th, 2025

1. Introduction

Welcome to 3DLogistiX. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website www.3dlogistix.com and use our services. As an Australian company based in Melbourne, we adhere to the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

2. Information We Collect

We may collect the following types of information:

Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, postal address, and company details. We collect this information when you register an account, request a quote, subscribe to our newsletter, or interact with our website.
Usage Data: This includes information about how you use our website, such as your IP address, browser type, pages visited, and the time and date of your visit. We collect this information through cookies and similar tracking technologies.
Logistics Data: If you use our logistics services, we may collect information related to your shipments, including package details, delivery addresses, and tracking information.
Communication Data: We may keep records of any correspondence you send to us.

3. How We Use Your Information

We use your information for the following purposes:

To provide and maintain our services.
To process your requests and orders.
To communicate with you, including responding to your inquiries and providing updates.
To improve our website and services.
To personalize your experience.
For marketing and promotional purposes (with your consent).
To comply with legal obligations.
To perform data analysis.

4. Disclosure of Your Information

We may disclose your information to:

Third-party service providers who assist us in operating our website and providing our services (e.g., hosting providers, payment processors, and logistics partners).
Law enforcement agencies or government authorities when required by law.
Business partners for specific services.
Other parties with your consent.

5. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:

Using secure servers and encryption technologies.
Implementing access controls and authentication procedures.
Regularly reviewing and updating our security practices.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activity. You can control the use of cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

7. Your Rights

Under the Australian Privacy Principles, you have the right to:

Access your personal information.
Request correction of your personal information.
Request deletion of your personal information.
Object to the processing of your personal information.
Lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

To exercise these rights, please contact us using the contact information provided below.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

9. International Data Transfers

If we transfer your personal information to countries outside of Australia, we will take reasonable steps to ensure that your information is protected in accordance with the Australian Privacy Principles.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

3DLogistiX Pty Ltd

105 Rupert Street

Collingwood, VIC 3066

Email: info@3dlogistix.com

12. OAIC Information

For more information about your privacy rights, please visit the Office of the Australian Information Commissioner (OAIC) website: www.oaic.gov.au.