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  • What is the expected return on investment (ROI) when using your 3D visual WMS?
    The return on investment (ROI) for 3DLogistiX visual WMS can be significant, impacting various aspects of your warehouse operations. Here's how it can positively impact your business: Improved Operational Efficiency: Reduced Picking Time: Our 3D visualisation optimises pick paths, leading to a 15-25% reduction in picking time, as demonstrated in a case study with a leading e-commerce retailer. This translates to lower labour costs and faster order fulfilment. Increased Storage Capacity: By visualising inventory and optimising warehouse layout, our customers have seen a 10-15% increase in storage capacity, reducing the need for costly warehouse expansion. Improved Receiving Efficiency: Streamlined receiving processes with mobile barcode scanning and real-time inventory updates have resulted in a 10-20% improvement in receiving efficiency for many of our clients. Reduced Errors and Costs: Minimised Mispicks: Clear visual guidance and real-time inventory data have helped reduce mispicks by up to 30%, resulting in fewer returns, lower shipping costs, and improved customer satisfaction. Reduced Inventory Discrepancies: Real-time inventory tracking and visual audits have helped reduce inventory discrepancies by 15-20%, minimising losses and improving accuracy. Lower Labour Costs: Increased efficiency and automation have led to a 5-10% reduction in labour costs for many of our customers, freeing up resources for other strategic activities or innovative projects. Ultimately, these improvements translate into a measurable ROI: Faster Order Fulfilment: Increased efficiency leads to faster order fulfilment, which can improve customer satisfaction and drive sales growth. Reduced Operating Costs: Lower labour costs, fewer errors, and optimized inventory management contribute to significant cost savings. Improved Inventory Turnover: Efficient inventory management and reduced obsolescence lead to improved inventory turnover and increased profitability. Enhanced Customer Satisfaction: Accurate order fulfilment and timely deliveries enhance customer satisfaction, leading to repeat business and a positive brand reputation. The specific ROI will vary depending on your unique circumstances and the size and complexity of your warehouse operations. However, our 3D visual WMS has consistently delivered significant value to our customers, helping them achieve their operational and financial goals.
  • What is the average setup time?
    The average setup time varies depending on the complexity of your warehouse operations and the volume of data to migrate. However, our collaborative approach, with its embedded training, often accelerates the process. We strive for a rapid implementation, often within weeks, not months. We'll provide you with a realistic timeline during the initial consultation.
  • How easy is it to implement and customise your solution?
    Our implementation process is designed for minimal disruption and maximum familiarization. It's a collaborative journey, not just a handoff. It typically follows these steps: 1. Initial Consultation: We start by understanding your specific needs, workflows, and current systems. This is a two-way street – we learn about you, and you learn about us. This helps us tailor the implementation plan and the system configuration to your unique requirements. 2. Data Migration: We work with you to seamlessly migrate your existing inventory and warehouse data into our 3D visual WMS. We handle various data formats and ensure data integrity throughout the process. We involve your team in this step, providing an early opportunity to interact with the platform and understand how your data is visualized. 3. System Configuration: This is where the collaboration truly shines. We configure the system with you, not just for you. We'll guide you through the process of setting up user roles, permissions, and any custom workflows, using this as a hands-on training opportunity. By actively participating in the configuration, your team gains valuable experience and becomes comfortable with the system from day one. 4. Training & Go-Live: We provide comprehensive training for your team, building on the knowledge they've already gained during the configuration process. We offer a range of training options, from on-site sessions to online tutorials, to ensure everyone is proficient. We'll be there to support you during the go-live process and beyond.
  • What is a 3D visual warehouse management system (WMS)?
    A 3D visual warehouse management system (WMS) is like giving your warehouse a superpower – the ability to see itself. It is a software solution that transforms your warehouse data into an interactive 3D model, allowing you to visualise every aspect of your operations in a way that traditional systems just can't match. Imagine being able to fly through your warehouse virtually, instantly seeing where every pallet is located, how full each bin is, and even the real-time movement of goods. That's the power of a 3D visual WMS. It takes the complexity of warehouse management and makes it intuitive, providing a clear picture of what's happening at any given moment. But it's not just about pretty pictures. A 3D visual WMS is a powerful tool for optimising everything from picking routes and put-away strategies to space utilisation and inventory control. It empowers you to make data-driven decisions, improve efficiency, reduce errors, and ultimately boost your bottom line. It's like having a control centre for your entire warehouse, all accessible through a dynamic, visual interface. It is the future of warehouse management, and it is here .... today.
  • Which industries can benefit most from a 3D visual WMS?
    E-commerce Fulfillment Centers Manufacturing Third-Party Logistics (3PL) Pharmaceuticals Retail Distribution Centers Food & Beverage Aerospace & Defence Automotive Construction Healthcare
  • What are the main benefits of using a 3D visual WMS for my business?
    Think of it as a multi-tool for warehouse optimisation, impacting everything from efficiency to the bottom line. Here are some key advantages: Unleash Warehouse Efficiency: Imagine your team navigating the warehouse with the precision of a GPS. 3D visualisation makes this a reality, guiding them along optimised routes for picking and put-away, slashing travel time and boosting productivity. It is like giving your team a superpower for speed. Conquer Inventory Chaos: Say goodbye to the headaches of misplaced inventory and stock discrepancies. 3D visualisation provides real-time insights into inventory levels, locations, and movements, giving you unparalleled control and accuracy. It is like having a crystal ball for your inventory. Maximise Your Warehouse Space: Are you getting the most out of every square foot? 3D visualisation helps you optimise warehouse layout, identify underutilised space, and simulate different storage strategies. It's like playing Tetris with your warehouse, finding the perfect fit for every item. Slash Training Time: Onboarding new employees just got easier. The intuitive 3D interface makes it simple to learn the warehouse layout, understand procedures, and become productive quickly. It's like having a virtual tour guide for your warehouse. Minimise Costly Errors: Mispicks, misplaced items, and shipping errors can eat into your profits. 3D visualization reduces these errors by providing clear visual cues and real-time data updates, ensuring accuracy at every step. It's like having a safety net for your warehouse operations! Boost Collaboration: 3D visualisation fosters seamless communication and collaboration among warehouse staff. Everyone has access to the same information, making it easier to coordinate tasks, resolve issues, and work together as a team. It's like having a shared workspace where everyone is on the same page. Data-Driven Decisions: Knowledge is power. 3D visualisation provides valuable data insights that empower you to make informed decisions about inventory management, staffing, and resource allocation. It's like having a business intelligence tool specifically for your warehouse. Enhance Customer Satisfaction: Faster order fulfilment, improved accuracy, and reliable shipping lead to happier customers. 3D visualisation helps you deliver a superior customer experience, building loyalty and driving repeat business. Increase ROI: Ultimately, the benefits of a 3D visual WMS translate into a significant return on investment. By optimizing warehouse operations, reducing costs, and improving efficiency, you can boost your bottom line and achieve your business goals.
  • How does 3D visualisation contribute to overall warehouse efficiency?
    By highlighting key trends, enabling layout experimentation, and improving communication, 3D visualisation can significantly boost your warehouse's overall efficiency, reduce costs, and improve customer satisfaction. Work smarter, not harder, and have the data to back up your decisions.
  • How does 3D visualisation give me a better understanding of my warehouse operations?
    Imagine walking through a virtual replica of your warehouse, instantly seeing where your most popular products are located or where inventory levels are running low. That's the power of 3D visualisation with heat maps. It gives you a bird's-eye view of your entire operation, highlighting key areas and trends so you can make informed decisions.
  • What is PrediX Slotting ™?
    PrediX Slotting, a feature within 3DLogistiX, uses advanced AI algorithms to analyse historical data, predict future demand, and dynamically optimise your storage allocation. It moves beyond reactive slotting to proactively position inventory for maximum efficiency.
  • What kind of data does PrediX Slotting ™ analyse?
    PrediX Slotting ™ analyses historical data, including order history, product velocity, seasonality, and other relevant factors, to predict future demand and optimise storage allocation.
  • What are the key benefits of using DynamiX Count ™
    DynamiX Count offers several key benefits, including increased efficiency through guided navigation and prioritised counting, improved accuracy with real-time visualisation and data analysis, enhanced productivity by empowering your team to conduct cycle counts more effectively, and data-driven insights to identify trends and continuously improve inventory accuracy.
  • How is the 3D visualisation integrated with PrediX Slotting?
    Our 3D visualisation seamlessly integrates with the PrediX Slotting ™ engine, providing an intuitive and dynamic representation of your optimised warehouse layout. You can visualise predicted demand hotspots, see the AI's recommended storage locations, and make data-driven decisions to maximise warehouse efficiency.
  • How does PrediX Slotting ™ work
    PrediX Slotting continuously analyses data and predicts demand, proactively optimising your warehouse layout. From the moment you receive new inventory, PrediX Slotting suggests the ideal storage location to ensure it is placed optimally from the start. This continuous optimisation ensures that your warehouse is always running at peak efficiency, adapting to changing conditions in real-time.
  • How does PrediX Slotting ™ improve picking efficiency?
    By strategically placing high-demand items in easily accessible locations, PrediX Slotting reduces travel time for pickers and streamlines workflows. This leads to faster order fulfilment and improved overall warehouse productivity.
  • What kind of data analysis does DynamiX Count ™ provide?
    DynamiX Count analyses cycle count data to identify trends, address root causes of discrepancies, and provide insights for continuous improvement of inventory accuracy. This data-driven approach helps you gain greater control over your inventory, reduce losses, and optimise warehouse efficiency.
  • How do "heat maps" help identify key areas and trends?
    Our 3D visualisation uses heat maps to visually represent important data. "Hot spots" indicate areas of high activity, such as frequent picking locations or high inventory turnover. You can instantly see where your resources are concentrated and identify potential bottlenecks or areas for improvement. It's like having a real-time dashboard for your warehouse activity.
  • What is DynamiX Count ™?
    DynamiX Count streamlines workflows by guiding inventory controllers through optimized routes within the 3D warehouse environment. It prioritises counting based on risk and dynamically highlights discrepancies, enabling immediate investigation and resolution, which frees up valuable time for other critical tasks.
  • What are the benefits of automating storage optimisation with PrediX Slotting ™?
    Automating storage optimisation with PrediX Slotting ™minimises labour costs associated with constant reslotting. It improves worker productivity by reducing the time spent searching for items and ensures that inventory is always in the right place at the right time.
  • How often does PrediX Slotting ™ re-evaluate and adjust slotting recommendations?
    PrediX Slotting continuously monitors demand patterns and automatically re-evaluates and adjusts slotting recommendations as needed. This ensures that your warehouse layout remainsoptimised in response to changing market conditions and demandfluctuations.
  • How does PrediX Slotting ™ optimise storage space?
    PrediX Slotting maximises warehouse capacity by intelligently allocating space based on predicted demand and item characteristics. It consolidates slow-moving items and frees up prime space for faster-moving SKUs, ensuring optimal utilisation of your warehouse.
  • How does 3D visualization help optimise pick paths?
    By visualising picking "hot spots," you can strategically position high-demand items for easy access. This helps you design more efficient picking routes, reducing travel time and boosting productivity.
  • What does the 3D/2D map view show?
    The 3D/2D map view provides a visualisation of the most efficient routes through your warehouse, complete with dynamic location markers and optimized pick paths. It gives your team a clear overview of the task at hand and helps them navigate the warehouse quickly and easily.
  • How does 3D/2D Guided Navigation improve picking and put-away processes?
    Our intuitive 3D/2D navigation guides warehouse personnel directly to optimal locations with clear, step-by-step instructions on their handheld devices. This eliminates the confusion of paper pick lists and time-consuming searches, leading to faster and more efficient workflows.
  • How does PrediX Slotting ™ enhance order fulfillment speed and customer satisfaction?
    By strategically positioning items for quick and accurate picking, PrediX Slotting ensures timely order processing. This leads to faster delivery times and improved order accuracy, resulting in increased customer satisfaction.
  • How does the system determine the optimal routes?
    Our intelligent system factors in real-time inventory data, order priorities, and the physical characteristics of your warehouse layout to calculate the most efficient routes. This ensures that picking and put-away processes are smooth, efficient, and optimised for your specific warehouse environment.
  • What key features does your 3D visual WMS offer?
    Real-time Inventory Tracking: Know exactly what you have, where it is, and how much is available. Our system provides a live, up-to-the-second view of your inventory across the entire warehouse, eliminating guesswork and preventing stockouts. Automated Order Processing: Streamline your order fulfillment process from start to finish. Our system automates order routing, picking, packing, and shipping, minimising manual effort and maximising speed. Mobile Barcode Scanning: Empower your team with mobile barcode scanning for seamless data capture. Quickly and accurately update inventory levels, track item movements, and process orders directly from the warehouse floor. Interactive Dashboards: Gain valuable insights into your warehouse performance with interactive dashboards. Monitor key metrics, identify trends, and make data-driven decisions to optimise your operations. "Heat Map" Visualisation: Identify "hot spots" for frequently picked items or areas with high inventory turnover. This visual representation helps optimise picking routes and warehouse layout for maximum efficiency. Warehouse Design & Layout Planning: Duplicate your warehouse model and experiment with different layouts to find the most efficient configuration. Optimise racking, storage, and equipment placement before making physical changes. (Note: Direct switching between layouts is a feature we are currently developing.) Multi-Warehouse Management: Manage all your warehouses from a single, centralized platform. Gain a unified view of your inventory and operations across multiple locations, simplifying management and improving overall efficiency. Customisable Reporting: Generate custom reports tailored to your specific needs. Track key metrics, analyse performance trends, and demonstrate compliance with regulatory requirements. Seamless Integrations: Integrate our 3D visual WMS with your existing ERP, eCommerce platform, CRM, and other business systems for a unified flow of information and enhanced operational efficiency. Scalable Cloud-Based Platform: Our cloud-based architecture ensures that our system can scale with your business. Easily add users, locations, and features as your needs evolve.
  • How scalable is your 3D visual WMS solution?
    3DLogistiX is built on a cloud-based architecture. This means that as your business grows and your data volume increases, we can easily scale your resources to meet your needs. No need for expensive hardware upgrades or complex installations – we handle it all on the back end. We offer flexible pricing plans that can be tailored to your specific requirements. Whether you're a small startup or a large enterprise, we have a plan that can accommodate your current needs and scale with you as you grow. You can easily add users, increase storage capacity, and access advanced features as needed. 3DLogistiX is designed to integrate seamlessly with your existing accounting systems, like Quickbooks, Xero, MYOB, ReckonWMS; ecommerce systems like Shopify, Woocommerce, Amazon, ebay, Magento; and TMS like MachShip, Smartfreight, Shippit, Starshipit. This ensures that you can maintain a unified view of your operations, even as you scale and add new locations or facilities. We can connect to what you already have. Whether you have one warehouse or multiple distribution centres across the globe, 3DLogistiX can manage your entire network from a single platform. This centralised view simplifies operations and provides valuable insights into your overall supply chain performance. We grow with you as you scale geographically, in Australia, New Zealand or beyond.
  • What systems does 3DLogistiX integrate with?
    Integrating with existing accounting systems like accounting software like Xero, MYOB, Quickbooks and Reckon; ecommerce applications like Shopify, Amazon, Woocommerce, ebay and Magento; and transport solutions like MachShip, SmartFreight, Shippit, Starshipit; are common concerns. However don't worry, we've got you covered. We use robust APIs to ensure a seamless flow of data between 3DLogistiX visual WMS and your financial software. This means automated updates, accurate reporting, and no more manual data entry headaches. We work closely with you to map the data fields and ensure everything syncs perfectly.
  • How does your 3D visual WMS integrate with Xero, MYOB, Quickbooks and Reckon?
    3DLogistiX synchronises key data points with your accounting software. This includes things like inventory levels, purchase orders, sales orders, and shipping information. Imagine automatic updates, so your accounting system always reflects the real-time status of your warehouse. We automate the creation of financial transactions based on warehouse activities. For example, when a shipment is processed in 3DLogistiX, it could automatically generate an invoice in your accounting software. This eliminates manual data entry and reduces the risk of errors. Real-time inventory updates are crucial. When inventory is received, moved, or shipped in 3DLogistiX, these changes can be instantly reflected in your accounting software. This provides a single source of truth for your inventory data and helps prevent stockouts or overstocking. By integrating with your accounting software, 3DLogistiX can provide valuable insights into the financial impact of your warehouse operations. You can generate reports on inventory valuation, cost of goods sold, and other key metrics, all within your familiar accounting environment. We utilize API (Application Programming Interface) integrations to connect 3DLogistiX with Xero, MYOB, Quickbooks and Reckon. This ensures a secure and reliable data exchange between the systems. Think of it as a bridge allowing smooth two-way communication. We understand that every business is unique. That's why we offer customisable integration options to tailor the data exchange to your specific needs. We can work with you to determine which data points are most important to synchronize and how to best automate your financial transactions.
  • What training and support is available?
    We offer a range of training options, from on-site sessions to online tutorials, to reinforce hands-on learning during configuration. Remember, our contextual help system is always there, providing instant support within the platform itself. Our dedicated support team is also available to answer your questions and provide assistance whenever you need it.
  • Can I see a live demo or get a trial of 3DLogistiX?
    Yes, we offer a free 14-day trial of 3DLogistiX, giving you the opportunity to experience the power of our unified 3D visual warehouse, inventory and logistics system firsthand. Sign up today and transform your warehouse operations today.
  • What support options are available?
    Our dedicated support team is available to assist you with any scaling needs or technical questions you may have. We're here to help you every step of the way, ensuring a smooth and seamless transition as your business grows. We're here to help you grow.
  • How does 3D visualisation improve communication and collaboration?
    The 3D model serves as a shared platform for all stakeholders, from warehouse managers to pickers. Everyone can see the same information, making it easier to discuss plans, coordinate tasks, and resolve issues. It is like having a central hub for warehouse communication.
  • How secure is your 3D visual WMS solution?
    3DLogistiX is hosted on AWS, a leading hyperscaler known for its robust security measures. AWS data centres are state-of-the-art facilities with multiple layers of physical and logical security, including access control, surveillance, environmental monitoring, and redundant power and cooling systems. Your data is guarded by a team of experts 24/7 in a world-class facility. We encrypt your data both in transit and at rest, using industry-standard encryption protocols. This means that your information is protected whether it's being transmitted between your devices and our AWS servers or stored securely within our AWS environment. Think of it like a digital vault with multiple layers of protection. We offer multi-factor authentication (MFA) as an additional layer of security, leveraging AWS's MFA capabilities. MFA requires users to provide multiple forms of verification, such as a password and a code from their mobile device, making it much harder for unauthorized access. It's like having a double lock on your digital vault. We believe in transparency and open communication. We will keep you informed about any security updates or incidents that may affect your data at any time. We also work closely with AWS to ensure that any security issues are addressed promptly. We want you to have complete confidence in the security of our solution.
  • What devices are compatible with the 3D/2D Guided Navigation feature?
    3DLogistiX is designed to integrate seamlessly with a wide range of consumer off-the-shelf (COTS) scanning and printing devices. We understand the importance of minimising operating costs, so we support the most commonly available barcode scanners, mobile devices with Bluetooth barcode scanner add-ons, and standard warehouse printers. This allows you to leverage existing hardware or choose cost-effective options that fit your budget. Contact us for specifics on device compatibility.
  • What happens when I want to switch to a new layout?
    You will gain a deeper understanding of everything from product popularity and inventory distribution to resource utilisation and potential bottlenecks. 3D visualisation provides data-driven insights that help you make informed decisions and optimise your entire warehouse operation.
  • Is it easy to use 3D visualisation for warehouse planning?
    Yes, as a modern 3D WMS solution, like 3DLogistiX is designed to be user-friendly and intuitive. You do not need to be a technical expert to create and interact with the 3D model. It is all about making warehouse management more accessible and efficient.
  • Can I use my mobile phone or tablet with 3DLogistiX for scanning?
    Yes! 3DLogistiX supports mobile devices* (phones and tablets) with or without Bluetooth barcode scanner attachments. This provides a convenient and often lower-cost alternative to dedicated scanning devices, especially for tasks that don't require long-range scanning. *Apple products currently, while Adroïd devices will be supported very soon.
  • What hardware or infrastructure is required to run the system effectively?
    3DLogistiX is a cloud-based platform accessible through any modern web browser on Windows, macOS, and Linux. We also offer mobile apps for iOS (Android coming soon), allowing you to monitor your logistics operations on the go.
  • How can I experiment with different warehouse layouts?
    You can easily duplicate your existing 3D warehouse model and then play with the layout – moving racks, adjusting storage configurations, and experimenting with differentarrangements. This allows you to explore "what if" scenarios and find the optimal layout for your needs.
  • Can 3D visualisation help with training new employees?
    Definitely! The immersive 3D environment, combined with the visual insights from heat maps, makes it easier for new employees to learn the warehouse layout, understand procedures, and become productive quickly. Just like a virtual training ground for your warehouse team.
  • How does your system help with regulatory compliance and reporting?
    Maintaining accurate, up-to-the-minute inventory records is crucial for many regulations. 3DLogistiX provides real-time visibility into your inventory levels, locations, and movements. This makes it easy to generate reports and demonstrate compliance with inventory management regulations. No more scrambling for data during an audit. For industries with strict traceability requirements (like pharmaceuticals or food and beverage), 3DLogistiX can track the movement of goods throughout your supply chain. You can easily trace products back to their origin, identify any recalls, and demonstrate compliance with chain-of-custody regulations. Just like a digital breadcrumb trail for your products. 3DLogistiX allows you to manage lot and serial numbers with precision. This is essential for industries where product recalls or quality control issues require quick identification and isolation of specific batches. It's like having a unique ID for every item in your inventory. 3DLogistiX maintains a detailed audit trail of all transactions and activities within the system. This provides a clear record of who did what, when, and where, which is essential for demonstrating compliance during audits.

Forget dashboards. See your warehouse in 3D.

This isn’t another cluttered WMS screen. It is your entire warehouse—visualised, tracked, and moving in real time. 

Book your demo, or request a 14 day FREE trial. Bring your questions. We will bring the clarity.

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